If you have ordered other products along with pre-order items from the Velvet Collection then these items will be shipped separately.
Items from the Velvet Collection will be shipped on the 20th September.
We hope you love your purchase(s). However, we know that sometimes things aren’t quite right so you may return your online order for a full refund within 14 calendar days of its receipt. Items returned for a refund must be returned unworn and in a re-saleable condition. We are not responsible for return postage so please attach the correct postage to your parcel.